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 | At Mercedes-Benz, we constantly strive for perfection in design, technology and most importantly – customer service. Because when a customer like yourself trusts us with your Mercedes-Benz, it is a journey which we take pride in to look after your car, as well as its owner, you. This is why we have created the Mercedes-Benz Service Excellence Award. Conducted at both local and regional levels, your nearest service centre is amongst more than 100 others participating in the program in our region, which includes Singapore, Malaysia, Indonesia, Thailand, Korea and Brunei. While the programme recognises and awards our service dealers who provide the best AfterSales Service to their customers, it is also defined by a passion to reinforce our long term relationships with customers. To help us continue our journey of excellence in AfterSales Service, we would like to hear your feedback on what you find is exceptionally good about the Mercedes-Benz service centre that you currently visit. If there is a person or team whom you would like to commend, we’d like to hear all about how they have made your service experience an exceptional one. |
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